Fund My Account Frequently Asked Questions (FAQs)

Fund My Account Frequently Asked Questions (FAQs)2020-05-11T19:05:10+00:00
What is Fund My Account?2020-04-21T13:59:07+00:00

Fund My Account is a new payment option that allows pre-funded Small Fleet customers (20 trucks or less) to pre-pay their Comdata account directly from their company bank account. Payments can be submitted online at your convenience through Comdata’s account management portal, iConnectData (ICD).

Fund My Account simplifies the payment process and provides an easier method of managing your Comdata payments. Note that only one payment can be submitted per day, however you can submit one payment before and after 3:00 pm Central Standard Time (CST). See Question 5 for more information.

How useful was this topic?

Click on a star to rate it!

We are sorry that this page was not useful for you!

Let us improve this page!

Tell us how we can improve this page?

What are the benefits to me and my company?2020-04-21T14:02:51+00:00

Benefits to your company include:

  • Control when payments are sent and how much is sent (max of $9,999.00)
  • Eliminate the cost of sending alternative payment methods
  • Send and manage payments at your convenience through the ICD online portal

How useful was this topic?

Click on a star to rate it!

We are sorry that this page was not useful for you!

Let us improve this page!

Tell us how we can improve this page?

How does it work?2020-04-21T14:16:37+00:00

If you’re an existing customer, contact a Comdata Representative to add Fund My Account to your Comdata account’s access.

If you’re a new customer, your account will be set up automatically. Once your account is set up, log into ICD and select Payment Center > Fund My Account. This opens the Fund My Account home page where you can submit payments, add or delete bank information, and view 30 days of payment history.

How useful was this topic?

Click on a star to rate it!

We are sorry that this page was not useful for you!

Let us improve this page!

Tell us how we can improve this page?

How many bank accounts can I use?2020-04-21T14:17:19+00:00

You can use only one bank account per Comdata account.

How useful was this topic?

Click on a star to rate it!

We are sorry that this page was not useful for you!

Let us improve this page!

Tell us how we can improve this page?

How long does it take to process my funds?2020-04-21T14:18:17+00:00

Your account will be debited within 1-2 business days. However, allow up to four business days (Monday – Friday, excluding bank holidays) for funds to post to your Comdata account.

Also, note that any payments submitted before 3:00 pm CST on a business day will begin processing the same day. Anything submitted after 3:00 pm will begin processing the next day.

How useful was this topic?

Click on a star to rate it!

We are sorry that this page was not useful for you!

Let us improve this page!

Tell us how we can improve this page?

Is there a fee involved?2020-04-21T14:18:53+00:00

There is not a fee to use Fund My Account, but any payments that are returned will be assessed a $20.00 fee per return.

How useful was this topic?

Click on a star to rate it!

We are sorry that this page was not useful for you!

Let us improve this page!

Tell us how we can improve this page?

Who can I contact for resolving issues or more program information?2020-04-21T14:20:00+00:00

For more information or help resolving issues, contact your Comdata Customer Relations Representative or Account Manager at fleetsupport@comdata.com.

How useful was this topic?

Click on a star to rate it!

We are sorry that this page was not useful for you!

Let us improve this page!

Tell us how we can improve this page?

How useful was this topic?

Click on a star to rate it!

We are sorry that this page was not useful for you!

Let us improve this page!

Tell us how we can improve this page?

Go to Top